Jira Service Management

{"xsrfToken":"02a9e31726023e7d41dcb70abf35ce88ea35e9d7_lout","branding":{"id":"3","key":"rdcs","name":"Polearn Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2c9986","headerLinkHoverBGColor":"#2c9986","headerBadgeColor":"#2c9986"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d113fb8f-15d8-46a1-acfe-fe5762946d99/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NGI5MzUxMi05NjljLTQ4MDEtOGU5MS0xZDRiNDYyMjBkYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQxMTNmYjhmLTE1ZDgtNDZhMS1hY2ZlLWZlNTc2Mjk0NmQ5OSI6WyJyZWFkIl19LCJleHAiOjE3MzI4MDk1MTgsIm5iZiI6MTczMjgwODkxOH0.PjxfZtd1N-I4UDgMOJZFXgQoA_HkrQy66aqxmTcUoh4&client=64b93512-969c-4801-8e91-1d4b46220dc9&mode=fit","logoId":"d113fb8f-15d8-46a1-acfe-fe5762946d99","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NOT THE MAINSTREAM Help Center","sharedPortalName":"NOT THE MAINSTREAM","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the NOT THE MAINSTREAM Help Center","sharedPortalName":"NOT THE MAINSTREAM","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ec6c4ae6-be86-49e2-accb-09c97b0c14a8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NGI5MzUxMi05NjljLTQ4MDEtOGU5MS0xZDRiNDYyMjBkYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVjNmM0YWU2LWJlODYtNDllMi1hY2NiLTA5Yzk3YjBjMTRhOCI6WyJyZWFkIl19LCJleHAiOjE3MzI4MDk1MTgsIm5iZiI6MTczMjgwODkxOH0.0pfoUFDLo0f4VBBUGMVgldv9WqQ07fodRXVs6UXNfbI&client=64b93512-969c-4801-8e91-1d4b46220dc9&height=300&mode=fit","bannerMediaApiFileId":"ec6c4ae6-be86-49e2-accb-09c97b0c14a8","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"rdcs","projectId":10005,"serviceDeskId":3,"name":"Polearn Support","description":"Welcome! You can raise a request for Polearn Support using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"20","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://ntm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""},{"id":"19","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://ntm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[4],"key":""},{"id":"22","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://ntm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[4],"key":""},{"id":"18","name":"Subscription questions","descriptionHtml":"","callToAction":"Subscription questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://ntm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://ntm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://ntm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"23","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://ntm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"24","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10539,"iconUrl":"https://ntm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[22,17,18,20,19]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"976e7b18-faac-35f8-a506-5f05e7821ae9","appLinkName":"System Confluence","appLinkUrl":"https://ntm.atlassian.net/wiki","spaceKey":"RDCS","spaceName":"RDC Support","spaceUrl":"https://ntm.atlassian.net/wiki/spaces/RDCS","isServer":false},"labels":[],"projectKey":"PS","serviceDeskId":3,"kbLinkDomainURLs":["https://ntm.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NGI5MzUxMi05NjljLTQ4MDEtOGU5MS0xZDRiNDYyMjBkYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzI4MTAxMTgsIm5iZiI6MTczMjgwODkxOH0.psNM9GCFVBkLYmEcz2ZY1zb2QSUDdzxZh3hG3JLDsOE","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"64b93512-969c-4801-8e91-1d4b46220dc9","tokenDurationInMins":20}},"sharedPortal":{"name":"NOT THE MAINSTREAM","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://ntm.atlassian.net/wiki","kbLinkDomainURLs":["https://ntm.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ntm","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"02a9e31726023e7d41dcb70abf35ce88ea35e9d7_lout","baseUrl":"https://ntm.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ntm.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"64b93512-969c-4801-8e91-1d4b46220dc9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"86379488e9de4ebebb96d7e20d202a75","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}